Your Privacy Matters
We are committed to protecting your personal information.
Last Updated: August 10, 2026
At StarGadgetsWale, operated by New Star Communication, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit or make a purchase through StarGadgetsWale.
1. Information We Collect
When you browse our website, create an account, place an order or contact us, we may collect information including:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- Order details
- Payment transaction details
- Device and browser information
- IP address
- Website usage information
- Information voluntarily provided by you through customer support
We do not intentionally collect sensitive personal information unless it is necessary and legally permitted.
2. Payment Information
Payments may be processed through third-party payment gateways such as Razorpay or other authorized payment service providers. We do not directly store your complete debit card, credit card, UPI PIN, banking password or other confidential payment credentials on our servers. Payment information may be processed by the respective payment gateway according to its privacy and security practices.
3. How We Use Your Information
We may use your information to:
- Process and deliver your orders.
- Confirm payments.
- Provide order updates.
- Provide customer support.
- Process returns, replacements and refunds.
- Communicate regarding your purchases.
- Improve our products and services.
- Prevent fraud and unauthorized transactions.
- Maintain website security.
- Comply with applicable legal and regulatory requirements.
- Send promotional communications where permitted and where you have provided appropriate consent.
4. Sharing of Information
We may share necessary information with trusted service providers for purposes such as:
- Payment processing
- Order delivery
- Customer support
- SMS/WhatsApp/email communication
- Website hosting
- Analytics
- Fraud prevention
- Legal and regulatory compliance
We only share information that is reasonably necessary for the relevant service or legal requirement. We do not sell or rent your personal information to third parties for their independent marketing purposes.
5. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly.
- Remember preferences.
- Understand website usage.
- Improve user experience.
- Measure advertising and marketing performance.
You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for:
- Processing orders
- Providing customer support
- Maintaining transaction records
- Legal and accounting requirements
- Resolving disputes
- Preventing fraud
- Other legitimate business purposes
8. Third-Party Websites
Our website may contain links to third-party websites, payment services, manufacturers or other external platforms. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
9. Children's Privacy
Our website is not intended for children under the age of 18 to independently make purchases. We do not knowingly collect personal information from children for independent commercial transactions.
10. Your Rights
Subject to applicable laws, you may contact us to:
- Request access to personal information held by us.
- Request correction of inaccurate information.
- Request deletion where legally applicable.
- Withdraw consent where applicable.
- Raise concerns regarding the handling of your personal information.
Certain information may need to be retained to comply with legal, tax, accounting or regulatory requirements.
11. Marketing Communications
Where permitted, we may contact you regarding products, offers, promotions or updates. You may opt out of promotional communications by contacting us or using the unsubscribe mechanism provided in the communication. Transactional communications such as order confirmations, delivery updates and refund notifications may continue to be sent where necessary.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated “Last Updated” date.
13. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact:
New Star Communication
Address: 100/1, Rashid Market, Opposite 15 Block, Geeta Colony, Delhi – 110051
Email: stargadgetswale@gmail.com
Phone/WhatsApp: +91 98111 13008
Website: StarGadgetsWale
We value your trust. Please contact us if you have any questions about how we handle your data.