To place an order, simply browse our products, add items to your cart, proceed to checkout, enter your shipping and billing details, select a payment method, and confirm your order. You will receive an order confirmation via email and SMS.

You can cancel your order before it has been shipped. Please contact us immediately at +91 98111 13008 or email us at stargadgetswale@gmail.com. Once the order is shipped, cancellation may not be possible.

Yes, you will receive an order confirmation via email and SMS shortly after placing your order. The confirmation will include your order number, product details, and total amount.

Shipping charges, if applicable, are displayed during checkout. We offer free shipping on selected orders. The exact shipping cost depends on your location, order value, and the delivery method selected.

Delivery time varies based on your location. Generally:

• Metro Cities: 2–5 business days
• Other Cities: 3–7 business days
• Remote Areas: 5–10 business days

Delivery may be delayed due to weather, courier issues, or festivals.

Yes, once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number to track your shipment through the courier partner's website.

We accept multiple payment methods, including:

• Credit/Debit Cards (Visa, Mastercard, Amex, etc.)
• UPI (Google Pay, PhonePe, Paytm, BHIM)
• Net Banking
• Digital Wallets
• Cash on Delivery (COD) for eligible orders

Yes, all payments are processed through secure, PCI-DSS compliant payment gateways like Razorpay. Your payment information is encrypted and we do not store your complete card or UPI credentials on our servers.

If your payment fails, please check that you have sufficient funds, the payment credentials are correct, and your internet connection is stable. If the amount is deducted but the order is not confirmed, contact us immediately with the transaction ID.

We accept returns within 48 hours of delivery for cases such as:

• Damaged product
• Defective product
• Wrong product sent
• Missing accessories

Please refer to our Cancellation & Refund Policy for detailed terms.

For mobile phones and other electronic products, we strongly recommend recording a continuous unboxing video. This video is often required to process claims for damaged, missing, or incorrect items.

To initiate a return or refund, please contact us with your order number, customer name, and reason for return. Our support team will review the request and provide further instructions.

Contact: +91 98111 13008 or stargadgetswale@gmail.com

Yes, all products sold on our website are 100% genuine and sourced directly from authorized distributors and manufacturers. We do not sell counterfeit or refurbished products.

Products come with manufacturer warranty as specified on the product page. Warranty coverage varies by brand and product. For warranty claims, please contact the respective manufacturer or authorized service centre.

If a product is out of stock, you can contact us to check availability or request a notification when the product is back in stock. We will try our best to assist you.